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ISSUE MANAGEMENT

HOW TO

Establishing new procedures can be a long and drawn out process when we are obliged to conduct Quality Review and Approval techniques.

The purpose of the “How To” is to reduce the time it takes for staff to assimilate the required knowledge and make the approval of the parent procedure a relatively rapid process once all ‘How To’ have been implemented.

Implementing a ‘How To’ is in effect an approval of a component part of the procedure that will ultimately be presented for “Review for Approval”

The ‘How To’ also provides a means for new staff to quickly become familiar with the requirements of the organisation/programme office.

The objective is to create a  ‘How To’’ for every activity  required of the user when working in the subject area.

The 'How To' provided are:

How to Raise an issue.doc
Raise a single issue using the issue submission form.doc
Raise multiple issues using Issue Submission Form.doc
How to add an Issue onto the Issue Register – PO.doc
Input multiple Issues onto Issue Register - PO.doc
How to Update an issue.doc
How to Escalate an Issue.doc
How to Close an Issue.doc
How to generate a Top Ten Issues report.doc
Issue Assessor.pdf
Issue Register.pdf
Issue Management Plan.pdf
How to quality check the issues register.doc
How to archive the issue register - PO.doc

To view products available go to MP300 Issue Management Package on the Products page and select it's "Compare Versions" (Amber) button.
Documents provided with Trial Versions of the packages are in Adobe Acrobat format. Download Adobe Acrobat Reader here.

Establishing this and all other framework packages together can be achieved by implementing the MP000 Programme Office Package.

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