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COMMUNICATION

TOOLS

Introduction

Effective communication is the cornerstone of all activities undertaken by two or more parties. Without it, agreeing common goals would be impossible.

Communication is always bi-directional. An orator standing on a dias is not communicating, just making announcements. It is only when the orator interracts with an audience, i.e. gets and responds to direct feedback from his audience, can we say that communication is occurring.

However, understanding this is not enough in any 'formal' environment.

It is also essential to be able to record and confirm that communication has taken place, or is to take place and what has been, or is to be, communicated and agreed. Not only because of the possible adverse legal/contractual implications of miscommunication but also to ensure that every party is striving to achieve the same goal.

Responsibilities

Repsonsibility for good communication lies with every party.

The Programme Office however must esure that the proper means for recording communications is available to all and being utilised.

Tools provided are:
Communication Plan template
Correspondence Register
Assumptions Register
Team Register
Document Library
Change Control Register
Consolidated Projects (Programme ) plans.
Quality Review Log
Procedures
Project Management Document Templates

To view all products provided go to MP400 Communications Package on the Products page and select it's "Compare Versions" (Amber) button.
Note that documents provided with Trial Versions of the packages are in Adobe Acrobat format. Download Adobe Acrobat Reader here.

Establishing this and all other framework packages together can be achieved by implementing the MP000 Programme Office Package.

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